BYOD Device FAQ

In 2021 John Curtin College of the Arts will be running a mandated device program for students in Year 7. Other year levels will continue to run using the recommended device model.  

The college will only support Apple iPads for Year 7 students as it will allow us to provide a directed learning approach. This FAQ addresses purchase and technical information.

What will the device be used for? 

BYOD will become our classroom standard, starting with the Year 7 group in 2021.  

The iPad provides an opportunity to unify students’ needs into a single device through digital textbooks, access to their online timetable and attendance sheets, access to learning resources and their student office accounts, word processing, internet research and note taking.  

What role does the iPad have in the classroom? 

The BYOD iPad is expected to become a ubiquitous and multipurpose tool for students across their subjects. While it cannot replace the processing power or specialisation of the desktops in our computer labs, it has a place in almost every course stream in our curriculum. It is more than a replacement for a calculator, notepad, timetable and textbooks. Our teachers will be able to distribute educational applications specialised towards their teaching requirements to the devices of their students and tailor lessons to fully leverage the power of digital technologies in the classroom.  

Why is an iPad mandated? 

An iPad is mandated to provide a unified platform for directed learning in the classroom. While digital technologies provide powerful teaching aides, they are also an equally powerful source of distraction. By using iPads, we can fully leverage the power of the digital classroom by returning control to the teacher, providing a platform for truly directed learning. This is possible because of the level of control teachers will have over the student iPads through services such as Apple Classroom and our MDM system. See ‘what does DEP enrolment mean’ for more details.   

These powerful tools will enable teachers to direct student devices in the classroom to shift to apps or web pages in unison and even allow them to ‘lock in’ students to particular applications to keep their class on track and free from distraction.  

Can an older iPad be used?

If the iPad runs iPad OS 14 it can be used, however, the process of enrolling the device will wipe it- for more details see ‘What if I order from somewhere else?’. 
Devices that cannot run iPad OS-14 are unable to run the software we’re using and by extension cannot be used.   

Can my child bring another device? 

Year 7 students in 2021 may only bring an iPad and no additional devices. That iPad must support IOS 14. Our BYOD page covers specific device recommendations.  

Students in grades 8 – 12 can bring alternative or additional devices. However, our recommendation remains an iPad for students in years 8 – 9. For students in years 10 – 12 we add the option of a MacBook to our recommendation, including Media Arts students who are expected to use a laptop for extensive video editing. 

We will do our best to service devices students are equipped with, including any additional devices they may bring, however iPad’s that cannot run iPadOS-14 will not be supported. 

What restrictions are put in place at school? 

We aim to have a simple set of restrictions that will apply while the device is on campus, which will keep the device and it’s user focused on education.

While a fully detailed list of restrictions exceeds the scope of this FAQ, it can be summarized quickly as restrictions on device features (e.g. Autocorrect), restrictions on applications and services (e.g. iMessage) and restrictions on content (any media detected by our filters as not adhering to appropriate use guidelines).

In every instance, affected features or content are disabled or hidden until the device leaves the premises at the end of each day.

Can I remove restrictions?  

No; to avoid the accidental removal of our profiles and apps by students, restrictions cannot be lifted from the device itself. Should the restrictions no longer be required, for example your student has left the college, the restrictions and all college applications will be removed remotely and the device will be fully autonomous. If they need to be lifted prematurely for any other reason, you can contact John Curtin IT support to request it.

How do I control the device at home? 

We provide parental controls for the device, to ensure consistency, any restrictions applied through the JAMF parent portal will only apply outside of school hours. Further information on how to use parental controls will be provided at the start of the 2021 school year in a parent information evening. 

What does DEP enrolment/ Device management mean? 

The Device Enrolment Program or DEP is a method of telling the iPad that John Curtin is trustworthy and authorised to send instructions and commands to it. We use a service to manage our devices called JAMF. JAMF is our Mobile Device Management or MDM solution and it provides us the interface to send out apps and instructions to the hundreds of devices enrolled with our school. 

By managing the device, we can seamlessly load apps, documents and ensure adherence to school guidelines across all iPads. This is naturally the foundation for our Directed Learning program.  

Is financing available? 

Yes, financing via Skye is available and can be found when making an order via our JB portal page, accessible via the BYOD web page on the JC website. Simply click on the JB HI-FI image at the bottom of the page to access our JB portal and go through the guided purchase process. 

iPad availability and where should I order from? 

There is currently a global shortage of Apple devices including iPads. While supplies are limited in upcoming shipments there will be prioritisation towards education. Orders placed through the JBHIFI portal will be marked as education associated and therefore given a higher priority in fulfillment. Naturally, supplies are still limited, so ordering sooner rather than later will ensure that the device arrives before January next year.   

If the iPad is lost, stolen or broken what happens? 

We recommend the AppleCare program and a solid case, both of which can be found on our JB purchase portal and BYOD information page. Accidents happen and the majority of breakages occur during the first several weeks or months of ownership.  

We will do our best to ensure the safety and security of all devices on campus, however we also expect students to treat their own devices and the devices of others with care and respect.  

For lost or stolen iPads, as long as the devices are enrolled in DEP, we have the ability to remotely lock them into Lost Mode and track lost or stolen devices.  Naturally this does not apply to lost pens or other peripherals, so please ensure those are clearly labelled. In all cases, if a student cannot loses their iPad, they should report it to IT at the earliest opportunity.

Stolen devices 

The device cannot be used without direct intervention from the school. Locks on DEP devices cannot be bypassed, removed or prevented by any method outside our own systems. Even Apple will not unlock it without a copy of the original receipt. Such a device cannot have the true ownership changed and will remain locked from the moment it is reported until it the original owner informs us it has been returned.

Lost devices 

If the device is on, its location can be accurately pinned down provided it’s still in signal range due to how lost mode works.
Under most circumstances device location data is only regionally accurate – lost mode automatically removes all limitations to provide positions accurate to a few meters.
If the device is off, we can check its last known position and the last wireless access point it connected to, narrowing down the location to a classroom. Naturally this is only reliable when reported as being lost immediately and is unhelpful if the student carried the device elsewhere while it was off.

What apps do I need on the iPad? 

You don’t need to worry about that. As our staff adapt to the new Directed Learning environment, they will be able to request apps for their classes and we will make them available through the JAMF student app. 

For apps that are universal to all our courses, and subjects, such as the JAMF student app they will be added to the iPad automatically. 

What if I order from somewhere else?  

Your device will need to be wiped before it can connect to the college network. We recommend you use our JB portal page as it will not only provide you with a priority in order fulfillment, it also automatically assigns the device to our management system straight our of the box.
DEP enrolment on devices purchased via other channels, such as other outlets or the normal JB online store, will need to be taken to our IT Department and undergo a lengthy process that involves wiping the iPad. These devices have a thirty day ‘grace period’ where the user can remove the profile and DEP from the device before it becomes ‘permanent’ via an automatic prompt on the lock-screen which is Apple enforced and cannot be turned off, mitigated, hidden or prevented. Please do not be alarmed by the prompt and do not follow the instructions on how to unmanage the device. Doing so will require the entire wipe and enrolment process to be repeated.

This function has been disabled for John Curtin College of the Arts.